Pokerihouse which started in 2005, is a Nordic online casino, has its main focus on poker games, which includes regular tournaments and freerolls. This casino is aimed at the Finish population, and not the global poker players. Pokerihouse’s site is hosted by two Finnish poker professionals, namely Aki Pyysing and Henri Koivisto.
The online casino, Pokerihouse, is owned by iGame. Prior it was a member of the Entraction Network before it was brought out by International Poker Network in 2011. A year last, International Poker Network closed, resulting in Entraction and iGame transferring their poker sites (namely that of iGame, 24HPoker and Pokerihuone) over to Microgaming’s network. Pokerihouse is operating on a licence from the Maltese authorities.
Besides it poker offering, Pokerihouse does offer punters access to bingo, sportsbook and casino games. The limitation is that games can only be played via a desktop platform as no mobile app is available for this site. That said, Android users may access the site using Instant Plat option from their device browser.
There is an incentive to join Pokerihouse with a welcome package for new players. This package includes a bonus offering of 200% match on their first deposit up to an amount of €1000. This offer is restricted to deposits with a minimum of €20. The bonus is released in 10% increments. This is a rather complex structure for players to master, as players are forced to play to benefit from the welcome package that is offered to them. Still, to keep players coming back, the site offers freeroll tournaments, and €1.10 New Player tournaments on Wednesdays for accounts younger than 6 months, which all guarantees a prize pool of €500.
Players are also automatically included in the casino’s loyalty program. A benefit of this scheme is that punters can exchange their loyalty points for cash. But the loyalty points are given through spending money on rake. In fact, what the casino is doing is providing players with rakeback, and it’s only automatically credited to a player. More so, the loyalty program is complex. It operates on different levels, which will change monthly. The levels are bronze, silver, gold and platinum. The lowest level, which of bronze, allows a player a rate of 10% whereas the platinum level gives a player a 30% rate. The catch is that player needs to play in a period of 30 days, or they will lose their level status, although their loyalty points will remain in their account for a period of 180 days.
The site itself seems well designed, but it lacks important information like customer support and a banking page. Other design issues are the headings being places at the bottom of each page, and some mistyping such as the 100% bonus at some places reads as 200%.
That said, the site does offer customer support via live chat. Hidden on the website you can also find their email and postal address. Not phone number is available though. You might find yourself lost in translation as the site’s language options is limited to English and Finish only.
In terms of payments, the casino accepts different payment methods, as from credit cards, e-wallets like Neteller and Skrill, bank transfers and pre-paid vouchers. They accept dollars and euros only.