Public RelationsAdvertising How this profile was verified Verification may combine confirmed company records, established LinkedIn profiles, company-domain checks, business locations, and recognised professional or industry sources. Methods vary according to the evidence available. We may de-verify a company if its circumstances change substantially. Last verified: August 20, 2026 View methodology

Smarts

MSQ-owned global PR and creative agency connecting consumer brands with culture through media, creators, content and design.

United KingdomReviewed by Adriaan Brits, MScLast reviewed August 20, 2026
Smarts website, captured July 2026
Website capture from July 2026

Company Snapshot

Agency name
Smarts
Website
smarts.agency
Headquarters
London, United Kingdom
Additional offices
New York, Amsterdam, Belfast, Glasgow
Founded
1990
Employee range
201–500
Ownership
MSQ agency
Core services
Creative and design, content, social, influencer marketing, media relations, media buying, internal communications, strategy
Industries served
Consumer goods, food and beverage, entertainment, lifestyle, retail and employer communications
Geographic markets
United Kingdom, United States, Netherlands and international markets through MSQ
Languages
English, Dutch and multilingual network capability
Key leadership
Pippa Arlow, Global CEO; Greg Jones, CEO Europe; Mike DaRe, President US; Colin Corbridge, Group Head of Creative and Strategy
Credentials & certifications
MSQ group affiliation publicly documented; no separate professional accreditation was established.
Typical client segment
Enterprise
Publicly stated minimum engagement
Not publicly documented.
Last reviewed
8/20/2026
02

Executive Overview

Smarts is a global PR and creative agency founded in 1990 and now part of MSQ. More than 200 people across London, New York, Amsterdam, Belfast and Glasgow use culture-led strategy to connect consumer brands with media, creators and audiences.

03

Market Position

The agency is positioned for established consumer brands that want public relations, creative, social, influencer and media to operate around one cultural platform. MSQ ownership adds complementary data, media and production resources.

04

Service Capability

Smarts combines strategy, creative and design, content, social, influencer marketing, media relations, media buying and internal communications. Multidisciplinary teams are designed to move a campaign from cultural insight through creative expression and distribution.

05

Industry Expertise

The strongest fit is consumer and lifestyle marketing, including food and beverage, entertainment, retail and culturally active brands. Long client relationships and new internal-communications capability broaden the offer beyond short-term publicity.

06

Geographic Reach

Five offices span the United Kingdom, United States and Netherlands. MSQ provides access to additional media, data, technology and production specialists for international programs.

07

Digital Authority

The agency’s digital authority rests on social, influencer, creator and content capability, supported by MSQ’s technology-enabled production and intelligence resources. The public site presents integrated services rather than a channel-by-channel silo.

08

Reputation Overview

A human editor reviewed Smarts’ current site and MSQ’s group materials. The evidence consistently supports 200-plus staff, international offices and a culture-led integrated offer; review-platform scores were excluded.

09

Public Proof

Smarts publishes its 1990 founding, 200-plus team and five offices. MSQ independently lists Smarts as its PR and creative agency and documents the Amsterdam expansion and group service relationships.

10

Technology Signals

Technology signals include social and creator workflows, media buying, content production and access to MSQ Intelligence and AI-enabled production resources. No proprietary Smarts software product was publicly identified.

11

Market Differentiators

Smarts differentiates through culture as an organizing discipline across PR, creative, influencer, social and media. Its MSQ position allows the agency to add specialist production, data and paid-media resources without losing a distinct agency brand.

12

Comparative Intelligence

Compared with PR-only consumer firms, Smarts has stronger creative, influencer and media integration. Compared with large advertising networks, it offers a more focused culture-led PR identity backed by a broader specialist group.

13

Public Sources Reviewed

  1. MSQ servicesMSQ · Ownership and capabilities · Accessed 2026-07-22

Methodology and corrections

Information was compiled from publicly available sources and contains independent editorial analysis. This profile was last reviewed on 8/20/2026.

This profile was prepared by a human editor using current agency pages and MSQ group sources. Ownership, staff and office facts were cross-checked; fees and campaign performance claims without specific public evidence were not inferred.

Read the full methodology Request a factual correction

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