Published 2026-10-30
Mobile Crisis Unit helps people in mental health crises get help without ER, police
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Parkview Behavioral Health operates a mobile crisis unit called Parkview SOS serving 11 northeast Indiana counties. The unit grew after a 2020 state grant for a Certified Community Behavioral Health Clinic. Between January 2025 and May 2026 the help line averaged nearly 130 crisis calls per month; the mobile team was dispatched 1,165 times in an 18-month span and responded to 1,290 cases in 2024, stabilizing 53% in the community.
This report describes local mobile crisis response activity, dispatch rates, response goals and typical case types relevant to mental health service providers and emergency-response planners.
Consider: How could your organization coordinate with local mobile crisis teams to reduce unnecessary police or emergency-department transports while ensuring safety and voluntary engagement?
