custhelp.com

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RightNow CX delivers customer experience management solutions that create the best experience for your customers.
0
trailers

Social Media Analysis

Custhelp.com has over 0 followers on popular social networking platforms such as Facebook. It has been bookmarked over 12,701 times across major social bookmarking services such as Delicious. Custhelp.com has been mentioned at least 160 times throughout top social news destinations such as Google News. Over 241 discussions are happening around custhelp.com on the web.

Networking

0 twitter followers
0 facebook likes
342 myspace results
0 bebo results

Bookmarking

12,676 delicious bookmarks
0 bibsonomy bookmarks
25 folkd bookmarks

Media

104 youtube videos
0 flickr pictures
1 dailymotion videos

News

0 google stories
0 yahoo stories
33 digg submissions
20 reddit submissions
6 topix stories
101 topsy mentions

Other

91 yahoo questions
16 google groups
134 wikipedia articles
0 livejournal entries
Social Media Score Widget
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SEO Analysis

Custhelp.com has an average of 1,441,383 pages indexed in major search engines like Google, Yahoo and Bing. There are an average of 27,900,920 links pointing back to custhelp.com from other websites around the world. There are a total of 12 listings about custhelp.com in DMOZ (1 categories) and Yahoo! Directory.

Indexed Pages

0 google pages
3,798,148 yahoo pages
526,000 bing pages

Backlinks

0 google backlinks
83,702,750 yahoo backlinks
10 bing backlinks
27 alexa backlinks
0/10 google pagerank

Last Crawled

Not available
May 16, 2011 (12:00 AM UTC)
May 15, 2011 (7:09 AM UTC)

Directories

3 dmoz listings
9 yahoo listings

Other

Not available
Invalid, 83 errors, 21 warnings, utf-8 charset, -//W3C//DTD XHTML 1.0 Transitional//EN doctype

DMOZ Categories

  • Top / Computers / Internet / E-mail / Response_Tools
SEO Score Widget
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Visitor Analysis

Every month, 4,491,573 unique visitors visit custhelp.com, each of whom come back to the site 1.4 times. Majority of them (43.4%) come from the United States region and 0 have subscribed via RSS.

Visitors

8,905,538 compete visitors
77,608 quantcast visitors

Visits

12,229,918 compete visits
119,175 quantcast visits

Pageviews

63,988,840 pageviews

Syndication

0 rss subscribers

Visitor Countries

United States
43.4%
United Kingdom
10.1%
Japan
5.2%
Australia
4.3%
Germany
4.1%
India
3.8%
Canada
2.5%
Netherlands
1.9%
Italy
1.9%
France
1.6%

Traffic Analysis

On average, custhelp.com is ranked #7,540 across major traffic ranking services such as Alexa and Compete. This metric shows the popularity of custhelp.com compared to other sites around the web.

Traffic Ranks

#704 alexa rank
#0 compete rank
#21,916 quantcast rank

Blog Rank

#0 technorati rank

Rank Trend

Visitor Trend

Bounce Trend

Traffic Rank Widget
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Revenue Analysis

Custhelp.com has the potential to earn $1,419,585 USD in advertisement revenue per year. If the site was up for sale, it would be worth approximately $2,555,253 USD.

Revenue

$3,889 USD per day
$118,299 USD per month
$1,419,585 USD per year

Worth

$2,555,253 USD
Value Widget
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Content Analysis

Custhelp.com's home page is 42628 bytes in size. It has 27 (100% have "alt" attribute). Out of the 482 unique keywords found on custhelp.com, "customer experience management" was the most dense.

Title

Customer Experience Management - CX | RightNow

Meta Description

RightNow CX delivers customer experience management solutions that create the best experience for your customers. . Learn more at RightNow.com

Meta Keywords

rightnow.com, RightNow Technologies, customer experience management, customer experience solutions, customer experience suite, cloud-based CX solutions, customer experience management solutions, CX, customer relationship management, web experience, social experience, contact center experience, engage, CX cloud platform, CRM, customer relationship management

Page Size

42.63 KB

Images

3 JPG, 6 GIF, 18 PNG
27 alt tags, 16 title tags
24 internal, 3 external
27 total

Keyword Density

customer experience management
2.28%
customers
1.66%
business
1.45%
contact
1.45%
customer experiences
1.04%
experience management solutions
1.04%
rightnow customer experience
1.04%
experience strategies
0.83%
solutions customer
0.83%
center experience
0.62%

Link Analysis

The home page of custhelp.com links to 106 web pages, 15 of which point to external sites (e.g. rightnow.com). The page also 82 anchor texts of which 0 are nofollow.

Internal

91 follow, 0 nofollow
79 anchor tags, 15 title tags
91 total

Outbound

15 follow, 0 nofollow
12 anchor tags, 1 title tags
15 total

Anchor Texts

  • RightNow Customer Experience Management
  • Popular Searches
  • Related Searches
  • Customer Experience Strategies
  • RightNow CX
  • Worldwide
  • Support
  • Contact
  • My Profile
  • Logout

Outbound Domains

  • rightnow.com
  • crm.rightnow.com
  • communities.rightnow.com
  • investor.rightnow.com

Hosting Analysis

The primary web hosting server where custhelp.com is hosted resolves to the IP address 216.136.229.72 and is located at Bozeman, Montana, United States.

IP Address

216.136.229.72

IP Decimal (Long)

3632850248

Reverse IP

mktvipca01.rightnowtech.com

Server Location

Bozeman, Montana
United States ()
45.7115 (lat) / -111.056 (long)

Hosting Company

Not available

Domain Analysis

The custhelp.com domain name was registered about 1 decade ago in 1999. It will expire in 1 year and was last updated 1 week ago.

Domain Status

Created:
Jan 22, 1999

Expires:
Jan 22, 2013

Updated:
May 19, 2011

Registrar

Network Solutions

Nameservers

EDNSBZ01.RIGHTNOWTECH.COM 69.51.89.4
DNSSC01.RIGHTNOWTECH.COM 216.136.229.1
DNSSC02.RIGHTNOWTECH.COM 216.136.229.2
DNSNJ01.RIGHTNOWTECH.COM 63.240.89.4

Registrant Contact

Right Now Technologies, Inc
136 Enterprise Blvd
Bozeman, MT 59718
US

Admin Contact

RightNow Technologies
PO BOX 9300
BOZEMAN, MT 59718-0001
US
406-522-2944 fax: 406-522-2908

Technical Contact

Jinneman, Thomas
PO BOX 9300
BOZEMAN, MT 59718-0001
US
406-522-2944 fax: 406-522-2908

Server Analysis

On average, custhelp.com web pages load in 988 milliseconds. The site uses about 4 different types of web software that we know of and consists of about 42% JavaScript code.

Software Used

  • jQuery (js library)
  • Amazon CloudFront (cdn)
  • PHP/5.1.6 (language)
  • Apache (server)

Languages Used

  • HTML (6.66%)
  • JavaScript (42.05%)
  • CSS (51.3%)

Page Speed

0.988 seconds

Color Analysis

The top colors used in custhelp.com's web template color pallete are grey blue, very light pink, bluish grey, light grey, cool grey. Typically, lighter colored websites are more trustworthy and easier to use.
#6C929C
Grey Blue
#ECEEEC
Very Light Pink
#ECEAEC
Very Light Pink
#74929C
Bluish Grey
#E4E6E4
Light Grey
#9CAAAC
Cool Grey
#DCDEDC
Light Grey
#6C8E9C
Grey Blue
#E4EAEC
Light Grey
#DCE2E4
Light Grey

DNS Record Analysis

Custhelp.com has 1 address (A) records, 4 name server (NS) records, 1 start of authority (SOA) records, 2 mail exchanger (MX) records and 1 text (TXT) records in its domain name system (DNS).
HostClassTypeIPTTLTargetOther
custhelp.comINA216.136.229.72899
custhelp.comINNS355ednsbz01.rightnowtech.com
custhelp.comINNS355dnsnj01.rightnowtech.com
custhelp.comINNS355dnssc01.rightnowtech.com
custhelp.comINNS355dnssc02.rightnowtech.com
custhelp.comINSOA3600mname: dnssc01.rightnowtech.com
rname: root.rightnowtech.com
serial: 2011051902
refresh: 3600
retry: 3600
expire: 604800
minimum-ttl: 900
custhelp.comINMX900filterca01.rightnowtech.compri: 10
custhelp.comINMX900filterca02.rightnowtech.compri: 10
custhelp.comINTXT900txt: v=spf1 include:spf-a.custhelp.com -all
entries: Array

HTTP Header Analysis

HTTP header reponses show how custhelp.com responds to incoming Hyper Text Transfer Protocol (HTTP) requests from connecting clients (e.g. web browsers).
HTTP/1.1 301 Moved Permanently
Date: Thu, 19 May 2011 07:32:14 GMT
Server: Apache
Location: http://www.rightnow.com/
Cache-Control: max-age=2592000
Expires: Sat, 18 Jun 2011 07:32:14 GMT
Content-Length: 232
Keep-Alive: timeout=15, max=73
Connection: close
Content-Type: text/html; charset=iso-8859-1

HTTP/1.1 200 OK
Date: Thu, 19 May 2011 07:32:14 GMT
Server: Apache
X-Powered-By: PHP/5.1.6
Set-Cookie: PHPSESSID=odfqh6q7vpm6q72h2q6u32vta6; path=/
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma: no-cache
Connection: close
Content-Type: text/html; charset=UTF-8
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