FixYa Hits 24 Million Users

Sites include Fixya.com . Published on June 21st, 2012. Written by Anthony West.

If you’ve ever had something break on your mobile phone or computer and do a search for a solution, there’s a good chance you would have come across FixYa in the search results. FixYa.com is a sort of repair forum that lets people ask questions about their problem, after which a massive community of users chime in to help. It’s basically a Q&A website but more specific to gadgets.

The site has grown so much that it now caters to 24 million users each month—and growing. The developers behind the site are also ambitiously scaling up access and have recently launched a mobile version based on the growing HTML5 protocol. Most OS users will be able to tap into the new service but Android users get to have their cake and eat it too. Due to the setup, Android users will be able to upload pictures and videos from their phone without having o download the app.

CEO Yaniv Bensadon explained that the special treatment is not intentional, but rather a by-product of native capabilities on the Android OS’s browser. Said Bensadon: “Although HTML5 is often termed as device agnostic, it turns out that its capabilities across Android and iOS are not the same. This is mostly due to features built into the browser. iOS is faster than Android overall in rendering HTML5 but Android browsers (at least stock and mobile Chrome) can do some things that mobile Safari cannot yet do; in-browser file upload being one of them.”

FixYa has a lot of competition of course because many of the top media companies are now launching their own Q&A style sites in the space. Still, a 24 million a month user base is an excellent start and should keep FixYa solid for at least another 5 years.