Although it is a useful service and it is fast, there is one thing it is not and that is accurate, at least if you intend the word to mean correct in every detail.

Just like their search engine, it is quite good at what it does but it is a long way from perfect and there is definitely room for improvement, whether that improvement is brought to us by Google itself or a replacement.

We tend to think of Google as all powerful but in fact it is a long way short of that and vulnerable to competition. It is also incredibly poor at customer support, which is probably one of the main reasons it is so profitable.